Warranty

PRODUCT WARRANTY

We warrant that for a period of the longer of (a) one (1) year from installation; or (b) the shortest period allowed under applicable local, state, federal, and international laws, rules, and regulations (“Applicable Law”), a Product will be free from defects in materials and workmanship under normal use in accordance with the documentation provided with the Product. In the event of a Product defect, please visit us at customerservice@drinkflowater.com for return instructions. Return shipping charges may apply except where prohibited by Applicable Law.

Our sole obligation under this Product warranty will be, at our option, to repair or replace the Product. Any repaired or replaced Product will be warranted for the remaining period of the original warranty. Replacement Products may contain new or refurbished parts.

This warranty does not apply to (a) Products damaged by misuse (e.g., by attempting to flush solids down the drain of the Product); (b) any activity occurring outside of the point of entry of water into the Product to the point of exit; (c) accident, electrical disturbance or normal wear and tear; (d) issues caused by Third Party Services such as Product maintenance or installers; (e) Products where the original factory serial number has been removed, defaced or altered; or (f) Products purchased from an unauthorized distributor. The Product is not designed for or warranted against damage from use in areas subject to extreme temperature, excessive moisture, or other inherently hazardous environments.